A reliable business security solution with Security One Services

A reliable business security solution with Security One Services


When President and CEO Tim Smith co-founded MD Billing Services with his mother and sister, the whole company fit in the back office of his father’s business. At that point, along with being CEO, Smith had been managing the company’s security. When they grew to 46 employees performing medical billing services for more than 100 providers, in a new 4,000-square-foot facility, it became more than he could handle on his own.

Not only did they need more space, they also needed a reliable security system. He initially went with the building’s previous security provider, but they proved frustrating and inefficient. While shopping around for a better security solution, Smith encountered one provider who mentioned the benefits of using Alarm.com for access control, intrusion and video surveillance.

“I was extremely impressed with Security One Services. I know I probably bugged him to death because I kept asking him, ‘I can change a code?’” says Smith. “I asked them a thousand questions, ‘Are you sure it's this easy?’ I almost didn't believe them, but sure enough it's been exactly what I hoped it would be.”